Return & Refund Policy
At WoWMaterials, we aim to provide high-quality products and customer satisfaction. Please read our return and refund policy below:
1. Returns
- Returns are accepted only in case of a manufacturing defect.
- You must notify us within 7 days of delivery if you notice a defect.
- All products are carefully inspected before dispatch to ensure quality.
2. Return Conditions
- The product must be unused and returned in its original condition and packaging.
- Customers are responsible for securely packing the item for return.
- We may request photographic and videographic evidence of the defect before initiating the return process.
3. Refunds
- After receiving and verifying the returned item, we will notify you about the refund status.
- If approved, a refund will be processed to your original payment method within 7 working days.
4. Contact for Returns
To initiate a return or for further assistance, please contact us.