1. Acceptance of Terms

By accessing or using WoWMaterials, you agree to comply with these Terms & Conditions.

2. Product Information

All product descriptions, technical specifications, and recommendations are provided for general informational purposes only.

Actual performance may vary depending on:

• Site conditions

• Usage practices

• Structural design

• Load conditions

• Installation quality

Users are advised to consult the technical team before implementation.

3. Calculator Disclaimer

Any ROI, savings, or performance calculator available on the website provides only indicative estimates.

Calculator outputs:

• Are not guaranteed

• Should not be treated as contractual commitments

• May vary based on actual project conditions

Ecohandlers shall not be liable for decisions made solely based on calculator results.

4. Pricing

Prices, specifications, and availability may change without prior notice.

Formal quotations shared by authorised representatives shall prevail over website content.

5. Marketing Communication Consent

By submitting forms or enquiries, users consent to receiving:

• Calls

• Emails

• WhatsApp messages

• Newsletters

• Promotional material

• Product brochures

from Ecohandlers and its authorised representatives.

6. Intellectual Property

All website content including:

• Text

• Logos

• Images

• Videos

• Graphics

• Product materials

are the property of Ecohandlers unless otherwise stated.

Unauthorised reproduction or use is prohibited.

7. Limitation of Liability

Ecohandlers shall not be liable for:

• Indirect losses

• Consequential damages

• Business interruption

• Loss of profits

• Project delays

• Misapplication of products

8. Third-Party Links

The website may contain links to third-party platforms. Ecohandlers is not responsible for external website content or practices.

9. Governing Law

These Terms shall be governed by Indian law, with courts in Bengaluru having exclusive jurisdiction.

Cookie Policy

1. What Are Cookies?

Cookies are small text files stored on your device to improve website functionality and user experience.

2. Cookies We Use

We use cookies for:

• Website analytics

• Advertising performance tracking

• Remarketing campaigns

• User behaviour analysis

• Session management

3. Third-Party Cookies

Third-party services may place cookies, including:

• Google Analytics

• Meta Pixel

• LinkedIn Insight Tag

• Google Ads

4. Managing Cookies

Users may disable cookies through browser settings. However, some website features may not function properly.

Refund & Cancellation Policy

1. Calculator Usage

The online calculator and enquiry tools are provided free of cost. No refunds apply to these services.

2. Product Refunds

Refunds or replacements may be considered only in cases of:

• Damaged products

• Incorrect products supplied

Claims must be reported promptly with supporting evidence.

3. No Refund After Dispatch

Once products have been dispatched, refunds or cancellations shall generally not be permitted.

4. Inspection Responsibility

Customers are responsible for inspecting materials upon delivery and notifying Ecohandlers immediately regarding discrepancies or damages.

5. Approval & Resolution

All refund or replacement requests shall be subject to internal verification and approval by Ecohandlers.

6. Jurisdiction

All disputes related to refunds or cancellations shall be subject to Bengaluru jurisdiction only.