Privacy Policy

Effective Date: 01/01/2026

Ecohandlers (“Company”, “we”, “our”, or “us”), operating the brand WoWMaterials and the website WoWMaterials, is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and disclose information collected through:

Our website
WhatsApp enquiries
LinkedIn lead generation forms
Meta/Facebook lead forms
Online calculators
Marketing campaigns
Offline business interactions

By using our website or submitting your information through any of our forms, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information:

Personal Information

Full name
Phone number
Email address
Company name
City/location
Enquiry details
Project requirements

Technical Information

IP address
Browser type
Device information
Cookies and analytics data
Website interaction behaviour

Marketing & Lead Information

Information submitted through:

LinkedIn Lead Forms
Meta/Facebook Lead Forms
WhatsApp enquiries
Website forms
ROI/Cost calculators

2. How We Use Your Information

We use collected information for:

Responding to enquiries
Providing quotations and brochures
Sales calls and business discussions
Sharing product updates and newsletters
Marketing and remarketing campaigns
Customer support
Analytics and website optimisation
Improving our products and services

By submitting any lead form, you consent to receive:

Phone calls
WhatsApp messages
Emails
Brochures
Product updates
Promotional communication

from Ecohandlers, WoWMaterials, authorised sales teams, distributors, and channel partners.

3. Lead Data Retention

Lead information collected through:

LinkedIn Lead Forms
Meta Lead Forms
WhatsApp enquiries
Website forms

may be stored for up to 1 year for sales, marketing, analytics, and customer relationship purposes.

Transaction or legally required records may be retained for longer periods as required under applicable Indian laws.

4. Sharing of Information

We may share your information with:

Internal sales teams
CRM providers
Marketing agencies
Dealers and distributors
Logistics/service providers
Technology partners

We do not sell personal information to unrelated third parties.

5. Cookies & Tracking Technologies

Our website uses cookies and tracking technologies, including:

Google Analytics
Meta Pixel
LinkedIn Insight Tag
Google Ads tracking tools

These technologies help us:

Understand visitor behaviour
Improve user experience
Measure advertising performance
Run remarketing campaigns

By using the website, you consent to the use of cookies.

6. Payment Information

Payments, where applicable, may be processed through third-party payment providers such as Razorpay. Ecohandlers does not store sensitive payment card information directly on its servers.

7. Data Security

We implement reasonable technical and organisational measures to safeguard information against unauthorised access, disclosure, or misuse.

However, no online platform can guarantee absolute security.

8. Third-Party Services

Our website and marketing systems may integrate with:

Google Analytics
Meta/Facebook
LinkedIn
WhatsApp Business API
Razorpay
CRM platforms

Use of these services may also be governed by their respective privacy policies.

9. Children’s Privacy

Our services are intended for business and professional use. We do not knowingly collect information from children under 18 years of age.

10. Jurisdiction

This Privacy Policy shall be governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.

11. Contact Information

Ecohandlers
2nd Floor, KKR Pearl,
1st Cross Rd, Nagashetty Halli,
Bengaluru – 560094, India

Email: contact@wowmaterials.in
Phone: +91 63669 55720